---
title: Publications · Falk Uebernickel
url: https://uebernickel.com/publications
author: Falk Uebernickel
description: Selected publications by Falk Uebernickel: journal articles, conference papers and books on digital transformation, human-centred design and humans and AI, plus research collaborations with MIT and Stanford.
---

# Selected publications

My strongest and most cited papers and books, chosen from more than 200 publications with over 5,000 citations. The full list is on [ORCID](https://orcid.org/0000-0002-7078-8513) and [Google Scholar](https://scholar.google.com/citations?user=n71-visAAAAJ).

## Research collaborations

- 2024 – 27: **MIT Media Lab.** As principal investigator with Pattie Maes and her Fluid Interfaces group, I study how AI can help people decide with their future in mind: from [conversations with an AI-generated future self](https://design.mit.edu/projects/using-ai-and-immersive-technologies-to-experience-the-future-self-and-support-sustainable-dietary-choices) to [early detection of problematic phone use](https://mad.mit.edu/projects/predicting-problematic-phone-use). HPI–MIT Designing for Sustainability Program ([MIT profile](https://design.mit.edu/community/people/falk-uebernickel)).

- 2022 – 24: **MIT Center for Information Systems Research.** Digital strategies in incumbent firms.

- 2019 – 22: **Stanford University.** With Larry Leifer, three projects in the Hasso Plattner Design Thinking Research Program on how organisations measure, steer and embed human-centred digital innovation.

- 2010 – 19: **Stanford University.** With Larry Leifer, ME310 and the SUGAR network: global student teams working on real company challenges.

## Selected papers and books

A selection only, not a complete list. Of more than 200 publications, including five books, I show here the ones I consider most important. All publications are listed on [ORCID](https://orcid.org/0000-0002-7078-8513) and [Google Scholar](https://scholar.google.com/citations?user=n71-visAAAAJ).

## Journal articles selection

leading journals

- 2024: [Building the processes behind the product: How digital ventures create business processes that support their growth.](https://www.alexandria.unisg.ch/handle/20.500.14171/122236) Business & Information Systems Engineering. Wuttke, Haskamp, Perscheid & Uebernickel.

- 2019: [How affordances of chatbots cross the chasm between social and traditional enterprise systems.](https://doi.org/10.1007/s12525-019-00359-6) Electronic Markets. Stöckli, Dremel, Uebernickel & Brenner.

- 2018: [Exploring characteristics and transformational capabilities of InsurTech innovations to understand insurance value creation in a digital world.](https://doi.org/10.1007/s12525-018-0304-7) Electronic Markets. Stöckli, Dremel & Uebernickel.

- 2016: [How Deutsche Bank’s IT division used design thinking to achieve customer proximity.](https://www.alexandria.unisg.ch/handle/20.500.14171/105559) MIS Quarterly Executive. Vetterli, Uebernickel, Brenner, Petrie & Stermann.

- 2016: [The role of users and customers in digital innovation: Insights from B2B manufacturing firms.](https://doi.org/10.1016/j.im.2015.12.005) Information & Management. Abrell, Pihlajamaa, Kanto, vom Brocke & Uebernickel.

- 2014: [Developing a maturity model for service systems in heavy equipment manufacturing enterprises.](https://doi.org/10.1016/j.im.2014.05.001) Information & Management. Neff, Hamel, Herz, Uebernickel, Brenner & vom Brocke.

- 2014: [User, use & utility research: The digital user as new design perspective in business and information systems engineering.](https://doi.org/10.1007/s12599-013-0302-4) Business & Information Systems Engineering. Brenner, Karagiannis, Kolbe, … Uebernickel, Winter & Zarnekow.

further journals

- 2025: [Designing digital health innovation for stigma-affected health conditions: A systems-based view to managing chronic pelvic pain.](https://doi.org/10.1080/10447318.2025.2485494) International Journal of Human–Computer Interaction. de Paula, Jühling & Uebernickel.

- 2022: [A managerial mental model to drive innovation in the context of digital transformation.](https://www.alexandria.unisg.ch/handle/20.500.14171/109603) Industry and Innovation. de Paula, Wolf, Dremel, Cormican & Uebernickel.

- 2021: [Design principles for mHealth application development in rural parts of developing countries: The case of non-communicable diseases in Kenya.](https://doi.org/10.1109/TEM.2021.3072601) IEEE Transactions on Engineering Management. Klinker, Przybilla, Viljoen, Uebernickel & Krcmar.

- 2020: [On integrating design thinking for a human-centered requirements engineering.](https://doi.org/10.1109/MS.2019.2957715) IEEE Software. Hehn, Mendez, Uebernickel, Brenner & Broy.

- 2015: [The impact of cyber-physical systems on industrial services in manufacturing.](https://doi.org/10.1016/j.procir.2015.02.110) Procedia CIRP. Herterich, Uebernickel & Brenner.

- 2013: [From palaces to yurts: Why requirements engineering needs design thinking.](https://doi.org/10.1109/MIC.2013.32) IEEE Internet Computing. Vetterli, Brenner, Uebernickel & Petrie.

## Conference papers selection

- 2025: [Interacting with an AI-generated future self to promote healthy food choices: A study proposal.](https://www.alexandria.unisg.ch/handle/20.500.14171/124092) European Conference on Information Systems (ECIS). Enkmann, Beermann, Fang, Pataranutaporn, Maes & Uebernickel.

- 2023: [A cognitive perspective on digital transformation: Literature review and research framework.](https://www.alexandria.unisg.ch/handle/20.500.14171/107814) Hawaii International Conference on System Sciences (HICSS). Marx, de Paula, Haskamp & Uebernickel.

- 2022: [Loss aversion nudges to improve heating behavior and reduce carbon emissions.](https://doi.org/10.5465/AMBPP.2022.172) Academy of Management Annual Meeting. Best Paper. Beermann, Rieder, Ebbers, Bicker, Pörschke & Uebernickel.

- 2022: [How to turn around: Escalation of commitment in the context of ISD project distress.](https://www.alexandria.unisg.ch/handle/20.500.14171/107985) International Conference on Information Systems (ICIS). Best Paper in Track. Marx & Uebernickel.

- 2022: [Punctuated multi-layered liminality in digital transformation: The case of an automotive platform.](https://www.alexandria.unisg.ch/handle/20.500.14171/107988) International Conference on Information Systems (ICIS). Haskamp, Dremel, Berente, Yoo & Uebernickel.

- 2022: [Evolution of digital innovation units for digital transformation: The convergence of motors of change.](https://www.alexandria.unisg.ch/handle/20.500.14171/107984) International Conference on Information Systems (ICIS). Lorson, Dremel & Uebernickel.

- 2021: [Understanding inertia in digital transformation: A literature review and multilevel research framework.](https://www.alexandria.unisg.ch/handle/20.500.14171/109635) International Conference on Information Systems (ICIS). Haskamp, Marx, Dremel & Uebernickel.

## Books selection

- 2020: [Design Thinking: The Handbook.](https://www.alexandria.unisg.ch/handle/20.500.14171/111876) English edition; Chinese edition 2022; German original 2015. Uebernickel, Jiang, Brenner, Pukall, Naef & Schindlholzer.

- 2016: [Design Thinking for Innovation: Research and Practice.](https://doi.org/10.1007/978-3-319-26100-3) Book, Springer. Brenner & Uebernickel (eds.).

- 2016: [Design thinking as mindset, process, and toolbox.](https://doi.org/10.1007/978-3-319-26100-3_1) Chapter in Design Thinking for Innovation, Springer. Brenner, Uebernickel & Abrell.

This is a selection. The complete list is on ORCID and Google Scholar.
